UPS Store Virginia Beach, VA

VIRGINIA SEASHORE, Va. (WAVY) — Virginia Beach police tend to be investigating after a lady claims those items she shipped via UPS did not allow it to be towards destination — even though the bundle itself found its way to tact.

Shannon Satterwhite informs 10 in your corner that five days before Christmas, she went along to a UPS Store on Birdneck path in Virginia seashore to send down some last second presents. She claims she placed present cards to Olive Garden, a toy shop, including some cash into different xmas cards for her four nieces and nephews, then placed most of the cards into one UPS envelope.

“if the clerk went along to put insurance, ” Satterwhite explained. “The clerk requested, ‘Whats the worthiness?’ and I said, ‘Well there’s some dough. Really, there’s $175.'”

But when the envelope came this lady sister’s home in Mississippi, she claims one thing had beenn’t rather correct.

“When my sis got the envelope, she delivered myself a text actually and she goes, ‘Are you playing bull crap?’ And I stated, ‘What are you discussing?’ And she goes, ‘My envelope is bare, '” Satterwhite said.

The woman sis in addition delivered this lady a text of just what looks like an empty envelope and label that was on the front side associated with the packaging. Satterwhite offered 10 On Your Side along with her purchase receipt additionally the two monitoring numbers don't match. She's adamant the number with this receipt was on the package before she left the shop.

“I experienced to initial the label, match it aided by the label she sticks regarding envelope, make certain they matched, initial it and she sealed the very best, ” Satterwhite said.

Satterwhite marvels if maybe a shop staff member took her gift cards and mailed off a different envelope to the woman sibling. Since 10 On Your Side started communicating with UPS, a UPS Store media relations employee confirmed an edit was made to the shipping label, but says they haven’t figured out why. She additionally informed WAVY Information that they're waiting in the regional store to deliver all of them surveillance video clip. In a message, she reported, “Based on all of the information assessed, there's nothing which demonstrably identifies in which the reduction might have taken place.”

Satterwhite had insurance on the package, and UPS refunded the lady for reduction. The UPS Store media relations staff member informs 10 working for you their investigation continues to be active.

Satterwhite claims it had been never ever concerning the cash, but about the principle, and she's this message for anyone who may have taken the lady gift ideas: “I hope she had a fantastic dinner together household at Olive outdoors.”

Satterwhite claims when she very first labeled as authorities, an officer shared with her it absolutely was a civil matter. Nevertheless when 10 On Your Side labeled as, a spokeswoman verified that Satterwhite was presented with misinformation. They have since exposed a larceny examination. If a person is held responsible, in line with the value of losing, the criminal activity would-be a misdemeanor.